Shipping Policy

Last updated: 03/30/2026

Pawvio (buypawvio.com) is operated by Express Apps LLC.

Shipping Locations

We currently ship to:

Australia 🇦🇺

Processing Time

All orders are processed within 1–3 business days after payment is received.

Orders are not processed on weekends or public holidays.

Shipping Time

Estimated delivery times:

- Australia: 3–8 business days

Please note that delivery times are estimates and may vary depending on your location and external factors.

Shipping Cost

We offer Free Shipping across Australia

Any additional shipping fees (if applicable) will be clearly displayed at checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.

You can use this tracking number to monitor your delivery status.

Delays

While we aim to deliver within the estimated timeframe, delays may occur due to:

Courier service issues
Weather conditions
High demand periods
Other unforeseen circumstances

We appreciate your patience in such situations.

Incorrect Address

Please ensure your shipping details are correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

If your package is marked as delivered but not received:

Please check with your local courier or neighbors
Contact us for assistance

We will do our best to help resolve the issue, but we are not responsible for lost or stolen packages once marked as delivered.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item.

We will arrange a replacement or refund.

Contact Us

If you have any questions regarding shipping, please contact us:

📧 support@buypawvio.com